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Phone: (203) 882-1979

About Us

 

HQ Hobbies was founded in October 2001 to provide fellow scale modelers access to the finest and mostly hard to find scale model kits from around the world. As scale modelers first and foremost, our business is run with that in mind. We carry the biggest collection of import scale models on the East Coast and New York City metro area.

We carry and fully stock:

Gundam Model Kits, Cars, Trucks and Motorcycle Model Kits, Aircraft Model Kits, Ship Model Kits, Action Figures, Science-Fiction, Armor, Military Model Kits, Paints, and modeling supplies from brands like:

Tamiya, Testors, Monogram, Asuka/Tasca, Fine Molds, Kaizen, HGW, Bandai, HobbyBoss, Arii, Jo-han, Dragon Models, Moebius, AMT, Miniart, Italeri, Zvezda, AFV Club, Great Wall Hobbies, Airfix, Revell, Monogram, Riich, Vallejo, Alpine, Verlinden, Hasegawa, Eduard, Bronco, Meng and many others.

 

Our policy: Always deliver from stock, and the next day...

It is our policy that everything that is displayed in the shop, and can be added in your shopping cart, is really in stock. The displayed inventory is in real time; we don’t rely on the ‘virtual’ inventory of our distributors.

The only exception is when we are vending at a show which we update our inventory with 24 hours of the show's end, or when at the same time you order, the last of the same product is sold in our brick & mortar store.

 

 

Our staff

We are staffed by an experienced, expert group of individuals, each a modeler in their own right, knowledgeable in the hobby and able to answer and meet just about any need or question our customers may have.

 

Customer Service is Our Top Priority

It is our promise to offer the best and widest selection of products, best service and, most of all, the best communication possible. Even with the best of intentions things do go astray and we will make every effort to rectify any problem that arises. High volume sometimes delays shipments and responses to questions but we do our best to respond to your inquiries as fast as possible.

 

Our store and warehouse

We still operate a brick and mortar store continuously since 2001. We are open six days a week and located in Milford, Connecticut, between New Haven, CT and New York, NY.

Our brick and mortar store’s opening hours are:

  • Monday          Closed
  • Tue – Sat        11:00am – 5:00pm EST
  • Sun                 noon – 5:00pm EST

We carry a full line of new scale model kits in plastic (styrene), resin and everything in-between, and supplies, books (reference, historical and how-to), paints, hobby tools, scenic and diorama supplies for the modeler, collector and enthusiast.

Because our inventory includes old and discontinued model kits for sale from a variety of collectors, we have been very successful in helping people in their collecting needs. We also offer appraisals on collections and accumulations.

 

About Emails

Every effort is made to answer your inquiries as quickly as possible. Please keep in mind that we receive many emails a day and it takes time to answer each and every one. Your patience is appreciated. Always feel free to call us during store hours in case you have a question about a product you want to order, or if you couldn't find a specific product.

 

About Our Web Site

Our goal in producing this web site is to offer a logical, quick and simple, informative and visual presentation that is an extension of our retail store while promoting our business. We will be adding to and improving this site on almost a daily basis. Please be sure to stop by once in awhile to check us out. Any comments and/or suggestions are greatly appreciated.

 

Other websites where you can find us

You can also find us on social media and we also work hard to keep these pages updated. Pre announcements, discount coupons and tutorials shared by top modellers can always be found on our Facebook page.

Facebook http://www.facebook.com/hqhobbies
Twitter http://twitter.com/hqhobbies
Yelp http://www.yelp.com/biz/hq-hobbies-milford
Google+ https://plus.google.com/+HQHobbiesMilford
Pinterest http://www.pinterest.com/hqhobbies/

  

About The Products We Sell

We have attempted to offer a wide variety of manufacturers and styles of scale model kits. We feel our product lines are the best available on the market today. Every effort is made to keep all listed items in stock at all times but please keep in mind that many of the companies we carry are small independent manufacturers and many items are hand-made to order.

 

We Will Not Be Undersold

We match any price advertised by our competitors in the United States. Send us the Web link, or URL, or print copy of any current product listing and we will match that price. Items must be in stock here and at the competitor. Excludes sale items or items advertised on eBay, Black Friday sales and any auction site. Matched prices negate preferred customer discounts.

 

 

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